How fast will my agent respond?

Response times can vary. A few things affect it:

• Task complexity, a quick Slack reply is much faster than a multi-step research task or a document draft.

• Concurrent work, if your agent is mid-task on something you've already asked for, it will typically finish that (or reach a natural checkpoint) before picking up a new message.

• Occasional platform issues, like any software, our agents can occasionally be affected by an outage or a slow dependency. If a response feels unusually delayed (more than a few minutes for a simple message), let us know in your support channel and we'll look into it.

If something is time-sensitive, say so explicitly, flagging urgency helps your agent (and us) prioritize correctly.