What is Workforce?

Workforce is an AI employee: an agent that works inside your team's actual tools, the way a new hire would, rather than a chat window you have to go open, or a workflow you have to build and configure yourself.

In practice, that means:

• It has its own accounts. Your agent gets its own email, its own Slack seat, its own calendar, provisioned like a new hire's, not borrowed from you.

• It works on a real computer. It can use a browser, desktop apps, and files, so it can operate any tool a person could, including ones with no API at all.

• It's a standing team member. It lives in shared channels, holds context across every conversation it's part of, and any teammate can hand it work, not just whoever originally set it up.

• It acts, not just answers. Ask it something and it does the work end to end, drafts the email, updates the record, books the reservation, rather than telling you how to do it yourself.

• It's managed for you. Automat's own engineers stand behind it, when something breaks or your needs change, we're the ones who fix or reconfigure it, not you.

The other articles in this collection go deeper on specific questions, security and access, what it can do, how fast it responds, and more, but if you only read one article, this is the one-paragraph version: it's a real teammate, not a tool.