Why does my agent sometimes take longer to respond, and how do I know if something's wrong?
Last updated: October 10, 2026
A few things affect response time, and it's worth knowing the difference between normal variation and an actual issue:
Just getting started. In the first day or two, your agent is still ramping up on your team's context and may take a bit longer on early requests as it gets oriented. This settles quickly.
Task complexity. A quick Slack reply is much faster than a multi-step research task or a document draft, that's expected, not a sign of a problem.
Concurrent work. If it's mid-task on something you already asked for, it typically finishes that (or reaches a natural checkpoint) before picking up something new.
An actual issue. Occasionally, like any software, a dependency can be slow or briefly unavailable. If a response feels unusually delayed for a simple message, more than a few minutes, that's worth flagging.
If you're ever unsure which of these you're seeing, just ask in your support channel, don't sit on it wondering. And if something's genuinely time-sensitive, say so explicitly up front; flagging urgency helps your agent (and us) prioritize correctly rather than working strictly first-in-first-out.
Status indicator: you can have your agent show its status (for example green = free, yellow = busy, red = at capacity). When it's at capacity it will tell you, rather than going quiet.