What can my Workforce agent do? (with real examples)

Every Automat Workforce agent works across your everyday tools — Slack, email, calendar, documents, and the open web — to take real work off your plate. Some concrete examples of what that looks like in practice (not hypotheticals — these are things Workforce agents do today):

• Cross-system work with no API in sight. Logging into a lender's loan origination portal (2FA and all), downloading a closing package, splitting it into the right documents, and uploading each one into the correct field of a different system — a real end-to-end chain across two portals that don't talk to each other and were never designed to be automated.

• Owning a recurring responsibility, not just a one-off ask. Automatically pulling that day's customer calls off a calendar, researching the account's recent history, and posting a pre-call brief into the right team channel before the call — every day, without anyone having to remember to ask for it that morning.

• Acting on the live web like a person would. Booking a real restaurant reservation through a consumer site's own booking flow, updating a DNS record in a registrar's dashboard, filling out a multi-step form on a site that has no developer API — the stuff that stays manual for most "AI assistant" tools because there's no connector for it.

• Working across people, not just one inbox. Fielding requests from multiple teammates in the same day, each with different context and priorities, and keeping track of who asked for what and why — without needing to be re-briefed each time the way a stateless assistant would.

Beyond that, the everyday range: managing email and calendar (triaging, scheduling, meeting prep), monitoring and posting in Slack, drafting and editing documents/spreadsheets/decks, web research and reporting, and keeping tabs on deadlines and open items across a team.

Agents work around the clock, so you can hand off work whenever it's convenient for you — no need to wait for "business hours."